Dear Customer,
For further enhancement, please give your valuable comments on our calibration and repair service of test equipment by filling in the e-form below.

Contact information
Company : Contact Person : Tel & Email : Date : (dd/mm/yyyy)
1. Key service indicators (Calibration)
a) Work quality / Workmanship	poor (1)	(2)	(3)	(4)	good (5)
b) Duration	long (1)	(2)	(3)	(4)	short (5)
- How long do you expect?
c) Scope of service	not adequate (1)	(2)	(3)	(4)	adequate (5)
d) Staff i. Ease of contact	poor (1)	(2)	(3)	(4)	good (5)
ii. Attitude
iii. Responsiveness
iv. Flexibility in handling your special request
v. Achieving agreement
e) Pick up & delivery service
2. Key service indicators (Repair)
a) Work quality / Workmanship	poor (1)	(2)	(3)	(4)	good (5)
b) Duration	long (1)	(2)	(3)	(4)	short (5)
- How long do you expect?
c) Scope of service	not adequate (1)	(2)	(3)	(4)	adequate (5)
d) Staff i. Ease of contact	poor (1)	(2)	(3)	(4)	good (5)
ii. Attitude
iii. Responsiveness
iv. Flexibility in handling your special request
v. Achieving agreement
e) Pick up & delivery service
3. Overall performance	not satisfied (1)	(2)	(3)	(4)	satisfied (5)
4. Additional comments :